This is a perfect position for someone with 2 to 5 years of customer success or account management experience directly working with customers to help them find success and grow.
We are a technology startup with proven technology, a growing customer base, and strong financial footing. At ClearPoint, helping customers is the best way to add value to our brand, and you would be our ambassador in this mission.
So, what would you do here?
We are a small (but rapidly growing) company, which will allow you to participate meaningfully in the management and direction of the company, while also gaining great experience on large scale projects with a global impact. Small company. Huge responsibilities and opportunities. Expect to hit the ground running. We are getting slammed with new work, so you will need to learn on-the-job. Expect to contribute immediately because we need you to.
Our software focuses on organization wide performance management and management reporting. We help organizations track their measures and projects against their strategic goals. Organizations do this in a variety of ways including using Balanced Scorecards and dashboards. ClearPoint is extremely customizable, and customers reach out with questions about the software as well as about best practices in performance management.
What we offer:
Desired Skills and Experience
To qualify for this position, you’ll need to have 2 to 5 years of experience in an account management or consulting role with bonus points for B2B SaaS or software implementation experience directly supporting, managing, or growing customers. You will also need a BA or BS, live in Washington, DC (or be ready to move there on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged.
To be considered, please include a cover letter highlighting your skills, experience, and interests and how they align with our company and this position specifically. We read every application, and the more specific you are in your cover letter and resume, the more likely we are to get back to you. So read this posting carefully, visit our website, learn about us, and then apply.
ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.